After you first login, you will need to install the VidyoDesktop software. The VidyoDesktop runs locally on your computer and connects to your organization’s VidyoPortal. Upon logging in to the VidyoPortal, the system will detect whether or not you have the software installed and whether or not you have the latest version of the software. If needed, the system will download the software for you, and you will be prompted to select your preferred language and complete the install. Follow the messages onscreen and agree to the terms of use to complete the install.

Once installed, a Vidyo icon will appear on your desktop task bar. You can right-click or double-click on this icon to configure or quit VidyoDesktop.

As new releases of the VidyoDesktop software become available, your admin may make them available to your organization. If your admin sets this up, the VidyoPortal will detect if your version is current. If not, it will notify you that it is downloading and installing the latest version.

After you install or upgrade the VidyoDesktop software, you may be taken to the login page and be prompted to login again.

Your personal security/firewall protection software will prompt you to allow/deny running the Vidyo software. Please make sure you select “allow” as part of the software installation.



Last updated on December 4, 2009 by Batipi