Once you have connected your Stripe account with Batipi, you will now be able to use the paid meeting option and associate a chargeable fee to your scheduled meetings. In order to manage payments, such as, view transactions, upcoming transfers to your bank account, or potentially issue a refund, you will need to login to your Stripe account. The following is an overview of some of the basic features that you may want to review from your Stripe dashboard.
The Stripe Dashboard
The first screen that you will see after logging into your Stripe account is the dashboard. The dashboard will display your gross volume generated, successful charges, & customers created over a defined period.
The next option from the left hand navigation is customers. This screen will display all your customers who have paid for your meetings (past and present). You can delete or update a customers credit card, add credit to their account (under update customer details), or delete the customer record entirely (this will also remove their credit card details from the system).
Payments & Refunds
Under the transactions section from the navigation, the first option is payments. On this screen you will see all payments that have been made for your scheduled meetings (note: you can also see individual payments under the customer dashboard). If you click through on a payment, you will be presented with the option to issue a refund. After selecting refund, Stripe will provide you options as to whether you want to refund the total amount or a partial amount of this payment.
The payment section will also list all associated charges from Stripe regarding the transaction
The next option under the transaction section is transfers. This screen will show you all of your future and recent transfers that have been made to your connected bank account.